Customer Service at National Monuments (and everywhere!)
PROCESS MANAGEMENT:I just returned from a cross-country trip helping my son move to Colorado Springs. Â We made a nice trip
Read MoreWhere my thoughts and your eyes (and now ears!) collide
PROCESS MANAGEMENT:I just returned from a cross-country trip helping my son move to Colorado Springs. Â We made a nice trip
Read MoreThanks to a program sponsored by Chase and LivingSocial called Mission: Small Businessâ„ , your support could translate into a $250,000
Read MoreI have many thoughts on digital textbooks, and you have all had an opportunity to read them here. Â Apple
Read MoreLike so many this holiday season I have been doing most of my gift shopping online. I have had a
Read MoreMy friends Joe Tillman and Kate Vitasek have written a <A HREF=”http://www.dcvelocity.com/articles/20091201order_fulfillment_perfection/”> very timely article</A> discussing the “perfect order.” What
Read MoreFor those not practicing the fine art of Ostrich-ing (hiding your head in the sand), you will note that the
Read More The alert reader has no doubt heard and read stories about the US Air Force’s selection of the next air
Read MoreI have to admit, I am a water junky. I drink most likely gallons of water a day. I have
Read MoreI presented my paper on Podcasting in Supply Chain Education. The paper received the “Teaching Innovation Award” for best paper
Read MoreI have posted this over at “Supply Chain Innovations Today” but wanted to cross-post here. ============================= DC Velocity has published
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