The Professor's Notes

Where my thoughts and your eyes (and now ears!) collide

Archive for June, 2010

Yesterday my brother posted a tweet, acknowledging that he is on 35 lists on Twitter.Crowdsourcing” and the “The Wisdom of Crowds.”

As I understand it, Twitter added “lists” because people wanted a simple way of grouping the people they follow according to some sort of structure that made sense to them.  Tweetdeck had added that capability through “groups” and I had even started using that feature.  I had built groups based on my major categories of interest:  Family. Close (real) friends.  Local people. Educators.  Twitter took that idea, allowed us to create lists through them, and then also offered the option to make the lists “public” and subscribe-able.  People can see your public lists, and if they like them–follow them!

Once Twitter released that option I had actually abandoned the notion of groups and lists.  I wasn’t so sure about what I wanted to use them for anyway.  I have since gone back, adding a private list of just family and friends.

So here is what I am wondering as I peruse the 35 lists that have listed my brother, and the lists that have added me:

Are they all really that different?  And if not, are they a “waste” of time?

In my lists, I see I am listed on a number of Supply Chain Management lists.  And educator lists.  My brother’s lists are understandably predominantly discipline related, and education related.  There are a few others, but those dominate–and that’s the point.  There appears, on a curory look, to be significant overlap on these lists.

The concept of “Wisdom of the Crowds” and “Crowd-sourcing” is that crowds, when gathered together, make better decisions, and are more creative.  Potentially (and grossly oversimplified).   By building lists of people that share common interests we can see the views of others who are thinking about the same things, and get a wide range of perspectives. 2

So here are the “research questions” (or “investigative questions”) that I have:

1.  How many groups have identical or very similar themes? (Like “supply Chain Managers”)

2.  On similar lists, what is the membership overlap?

3.  How much time is spent developing these similar, and perhaps redundant, lists?

4.  Is there a better way to “share” lists, so people aren’t always reinventing the lists (and taking time to do that?)

5.  Is there some psychological need that gets filled by creating one’s own lists, rather than following someone else’s list?  Control? Ownership?

  1.  For those that can’t find it, he wrote “Wow! I am honored. I am on 35 Twitter lists. I know that isn’t much to many of you, but I am surprised at how many!http://bit.ly/c8wEFE
  2.  This does violate one of the concepts that makes crowds “wise” though–the notion that they don’t all share the same backgrounds and disciplines.

Is Apple not “Pro Choice?”

Posted by Steve Brady On June - 8 - 20101 COMMENT

My brother blogged on his thoughts concerning Apple’s “walled garden” comparing it more to a grocery store, or to a “boxed software” store–sacrificing choice for security.  (Oddly a familiar refrain since 2001–sacrificing degrees of freedom for a “sense” of security.)

I like the grocery store analogy, but he didn’t  go where I thought he would.

Original Image from http://www.joe-anybody.com/id47.html

I thought he was going to go with the “General Store” analogy where Mr Ike (remember the Waltons?) would be behind the counter. You would go the counter with your mom’s list and he would get everything for you. No real choice in manufacturer of flour, or sugar, or even fabric. You bought what he bought, and brought.

Then we had the advent of the supermarket. You, the consumer, could now peruse from a vast array of similar products, deciding which ones of the myriad choices was right for you. Let’s take my favorite example: tomato paste. You want Heinz? Hunts? Giant store brand? Great Value? You want 4 oz? 8? 16? 32? The killer 64 oz? The assortment just of tomato based products is staggering–yet all choices we have.

Our choices remain limited by that which Walmart, or Giant, or Wegman’s chooses to stock, but (at least in the 2 former cases) they are limited by fiscal and physical constraints, and not some artistic and aesthetic focus.

If you don’t like the choices at one grocery store, you can simply go to another.

Apple is somewhere between these. They aren’t limiting us to only one choice (but oh happy day if we only could be annoyed by one fart app instead of 300!)

Apple however does limit choice. They not only control the store, but they won’t let you go to another store (without forcing you to make ‘unauthorized changes” to your device. Now, I hear the response–”you can go to another store–get a different phone!” But that’s not really the same.

In the analogy of the grocery store I have a device that I use to consume a product (my stomach, and all pertinences attached thereto). I am able to choose between a selection of products that I consume, but the device of consumption stays the same.

In the Apple model, I am forced to forgo a consumption device (one that might have a large number of appealing factors) for the “option” to consume a different assortment of products.

I don’t see why it has to be “either, or.” This Cartesian Anxiety must stop. Tell us that we are “safest” if we shop in the company store. But let us choose (perhaps through an “opt in” feature that won’t cause nightmares with firmware updates) to choose a different store. Let the consumer decide on the risks of consumption, while allowing us to have the same consumption device.

Let us “choose.”

Does Apple not have the “Stomach” for that?

AT&T Unveils their “Incentives”

Posted by Steve Brady On June - 7 - 2010ADD COMMENTS
This article in the NY Times continues the hand-wringing concerning the new AT&T data plans.  For those that haven’t heard, AT&T is doing away with the “unlimited” data plans on the iPhone and the iPad (within months of the fanfare lauding the “true unlimited” nature of the iPad data plans.  But I won’t call THAT a bait and switch.)
This does seem to be AT&T’s solution to the complaints we heard back in December.  In December, the CEO complained that users were consuming data and they were going to “provide incentives” for users to consume less.  While this does seem to address the issue of consumption it is unclear what message they are trying to send.
That said, it does dance around the answer to the question I had a while back.  Back in December I wrote that the only way to incentivize consumers to “consume less” of anything was to make it more costly. 1  In this case AT&T has lowered the rates charged, (from a fixed $30/month unlimited plan, to $15 and $25 per month plans with data caps and additional fees for exceeding the caps.)
So, AT&T has provided incentives for users to consume less–get a lower costing plan, and watch how much data you consume.  Okay–this has the effect of reducing your actual cost while increasing the cost per unit, if you use the full amount of data allotted (and had previously used more than that.)
So will this achieve AT&T’s goal to reduce bandwidth/data consumption?  Apparently not.  To help customers make the transition, AT&T has argued that they have set the limits to levels that will only impact 2% of their users.  Specifically, AT&T has stated that 2/3 (66%) of their users consume less that the lowest tier of 256MB of data, and 98% of their consumers use less that the new “high end” cap of 2 GB. 2
Their point? Don’t worry–we are going to save you money, and not impact your use.
So they are arguing it won’t impinge on their users’ consumption, and yet they had as a stated goal a few months ago the desire to get users to consume less.
Double-speak?
  1.  Note, that more costly doesn’t have to mean more dollars. It can mean explaining the other “costs” of cell phone and data use–essentially scaring people away with cancer concerns, or concerns about data consumption while driving, and so forth.
  2.  Given that they are going to grandfather in those with the $30 unlimited plans, I can’t imagine anyone who knows they are consuming more than 2GB switching–unless they just have no idea how much they are consuming.  AT&T wouldn’t mislead their customers into switching, and then hit them with the higher consumption fees later–would they?

Featured Posts from the Archives

VIDEO

TAG CLOUD

  • Atom
  • About Me

    Many have asked, so let me tell you: I am a professor. BA, Political Science MPA (Master’s of Public Administration) MS Logistics Management PhD Business Administration (Business Logistics, supporting field Industrial Engineering) I have a strong professional interest in Collaborative Supply Chain Management, RFID in the Supply Chain (EPC), and Research Methods. I have a strong personal interest in political issues, and military affairs having retired from the US Air Force after 20 years.

    Twitter

      Photos

      Activate the Flickrss plugin to see the image thumbnails!