Articles Posted in the " Logistics " Category

  • Customer Service at National Monuments (and everywhere!)

    PROCESS MANAGEMENT:I just returned from a cross-country trip helping my son move to Colorado Springs.  We made a nice trip out of it, taking the time to do some site-seeing along the way, including the St Louis Arch, and the...


  • Support our Effort to Change Supply Chain Education

    Support our Effort to Change Supply Chain Education

    Thanks to a program sponsored by Chase and LivingSocial called Mission: Small Business℠, your support could translate into a $250,000 grant. But we need at least 250 votes at missionsmallbusiness.com to qualify. To vote for our business: 1. Go to...


  • Digital Textbooks the Apple Way–the “right” way?

    Digital Textbooks the Apple Way–the “right” way?

    I have many thoughts on digital textbooks, and you have all had an opportunity to read them here.   Apple has made their “big move” and I am both pleased to see digital moving forward, and also a bit concerned...


  • Have YOU had an interesting online shopping experience?

    Have YOU had an interesting online shopping experience?

    Like so many this holiday season I have been doing most of my gift shopping online. I have had a few interesting experiences, mostly dealing with the shipping aspect of the order. I will be writing about mine soon, but...


  • Achieving the Perfect Order isn’t Just for Santa Claus

    Achieving the Perfect Order isn’t Just for Santa Claus

    My friends Joe Tillman and Kate Vitasek have written a <A HREF=”http://www.dcvelocity.com/articles/20091201order_fulfillment_perfection/”> very timely article</A> discussing the “perfect order.” What they point out is that, while service providers may have “perfect order fulfillment” as their goal, you won’t get there...


  • Weak Dollar Good? How is that possible?

    Weak Dollar Good? How is that possible?

    For those not practicing the fine art of Ostrich-ing (hiding your head in the sand), you will note that the dollar is performing poorly against most (all?) international currencies at this time. Of course, the media is reporting this as...


  • “Save Boeing” as an argument?

    “Save Boeing” as an argument?

     The alert reader has no doubt heard and read stories about the US Air Force’s selection of the next air refueling aircraft, or “Tanker.”  In what to many was a surprise move, the Air Force selected the Northrup Grumman/AEDS (Airbus)...


  • Shipping Water?

    Shipping Water?

    I have to admit, I am a water junky. I drink most likely gallons of water a day. I have all but abandoned sodas, and only drink coffee in the morning. Otherwise, it’s all water. Of course, having such a...


  • My presentation at CSCMP Educators Conference

    My presentation at CSCMP Educators Conference

    I presented my paper on Podcasting in Supply Chain Education. The paper received the “Teaching Innovation Award” for best paper in teaching innovations. From the paper: “Podcasting” has taken the technological and hobbyist worlds by storm, allowing for the creation...


  • Importance of Supply Chain Management

    Importance of Supply Chain Management

    I have posted this over at “Supply Chain Innovations Today” but wanted to cross-post here. ============================= DC Velocity has published a great article pointing out the way in which logistics (and by extension, supply chain management) comes through time and...