Once again we can’t turn on a news reader on the internet without be reminded of the Great Steve (not me–Jobs) and how he always
Author: Steve Brady
Amazon vs Apple – pending App Store Wars?
First, it was Apple’s delay in approving apps that was a problem. Then Apple actually started removing (oops, “failing to approve”) the Google Voice app.
My Thoughts: An Apple Tablet WON’T look like this…
I have seen all the mock-ups, and the “leaked” images, and various speculations, and what strikes as interesting is how uncreative so many folks seem
Ep 20: Duty, and Mom, Call
My apologies, I have fallen behind on cross-posting the podcast. To be sure to get the LATEST podcast episodes of “Real Tech for Real People”
Ep 19: Apple Seeds of Discontent
My apologies, I have fallen behind on cross-posting the podcast. To be sure to get the LATEST podcast episodes of “Real Tech for Real People”
Matt upgrades to iPhone 3Gs–Cust Svc Win (and AT&T to get a Droid clone!)
UPDATE: I had to update the video, editing out someone who requested to not be included in the video. There is no truth to the
UPS reports a 5 y.o. called to “Return to Sender” #FAIL
My brother shared with me a very humorous story, about UPS apparently confabulating a story about his son (5 y.o. at the time) apparently calling
Geologic Folds and Cleavage on Rt 322 in PA
As we drive the route to and from State College, PA along Rt 322 we pass this rock formation, cut recently as they expanded the
Customer Service/Recovery at it’s Best with Medtronic!
(I am currently teaching a Service Operations Management course for our MBA program, and part of the requirements for the course is for students to
“Killer” products or “Transformative Devices?”
My brother and I had a recent discussion over the word “Killer” as it is applied about, or to, Apple products. I am sure
