Customer Service at National Monuments (and everywhere!)
PROCESS MANAGEMENT:I just returned from a cross-country trip helping my son move to Colorado Springs. We made a nice trip out of it, taking the
Part 2–Internet of Things
My second article in the series on “The Internet of Things” is now posted over at Eye for Transport. In this article, I tackle the
Part 1 of my Internet of Things series
I am starting a series over at Eye For Transport, talking about the ‘Internet of Things.” I am taking a different tack in approaching this
Taxing “Because they do it” is Insanity
Many say that PA needs to follow the lead of other Natural Gas producing states, and have a severance tax on natural gas. That we
Google Glass and Supply Chain Management
I am pleased to share my first article posted on my new column with Eye For Transport. I will be writing regularly on innovations and
Are special use facilities a waste?
This article in the Wall Street Journal is quite interesting, highlighting people now living in empty office buildings in London. I have always looked at
Power without Accountability, or “I’m Sorry–isn’t that enough?”
There are issues of accountability with those in power. And for a change I am not talking about Congress and the President (although I think
Let “Washington” Pay For It (Really?)
A good friend posted an article on Facebook that purports to explain why the Affordable Care Act (ObamaCare) scares the Republicans. The article posits that
Upgrade Time… and questions. I need advice!
So wise friends: Time to replace my Motorola Xoom (with LTE) tablet. The battery is now finally wearing out. I got it so that I
Mis-using Charts to Sell Retirement Planning–Is Prudential Unethical?
Perhaps you have seen the Prudential advertisement that shows people placing dots on a chart showing the oldest person they know. Prudential uses this, in
