My brother shared with me a very humorous story, about UPS apparently confabulating a story about his son (5 y.o. at the time) apparently calling
Tag: mngmt523
Customer Service/Recovery at it’s Best with Medtronic!
(I am currently teaching a Service Operations Management course for our MBA program, and part of the requirements for the course is for students to
Best and Worst Service Stories
I would love to have you share YOUR best and worst service stories here. I hope to use them with my course in Service Operations,
The “magic” of the Magic Pan restaurant
**UPDATE** I have added several additional posts. These include some recipes, as well as links to cookbooks and a crepe machine! Start here to find