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Tag: ServiceOps

Business Commentary Education

Customer Service/Recovery at it’s Best with Medtronic!

January 19, 20103 min read

(I am currently teaching a Service Operations Management course for our MBA program, and part of the requirements for the course is for students to

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customer service, insulin pumps, medtronic, mngmt523, ServiceOps
Business Commentary Education ServiceOps

Best and Worst Service Stories

January 19, 20091 min read

I would love to have you share YOUR best and worst service stories here.  I hope to use them with my course in Service Operations,

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Business, mngmt523, ServiceOps, stories

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