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Category: Business

Business Commentary Education

Customer Service/Recovery at it’s Best with Medtronic!

January 19, 20103 min read

(I am currently teaching a Service Operations Management course for our MBA program, and part of the requirements for the course is for students to

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customer service, insulin pumps, medtronic, mngmt523, ServiceOps
Business Technology

Can Barnes and Noble Nook be used with Kindle?

November 25, 2009December 14, 20093 min read

The attentive reader of Kindle News knows that the Kindle (much like the Apple Mac) seems to imply hardware, or software, or both.  By this

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Amazon, Android, apple, Barnes and Noble, Google, Kindle, Nook
Business Technology

Amazon Updates Kindle Firmware for K2 and DX

November 25, 2009December 15, 20091 min read

Amazon has announced a firmware update for the Kindle 2 and the Kindle DX that enhances battery life, provides native PDF support for the Kindle

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Amazon, Barnes and Noble, firmware, Kindle, Nook, Technology
Business Commentary Economics government podcasting Technology

So, just who DOESN’T use the Internet?

October 17, 2009October 17, 20093 min read

The New York Times has the story, Broadband Now! So Why Don’t Some Use It? where they ask the question “Why not?” So for those that

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Business Commentary Social Networking Technology

Connections, Content, and Context: Lessons from #INFORMS09 and #TLT09

October 12, 2009October 12, 20094 min read

This week I am attending  the 2009 INFORMS “Annual Meeting.”  This is more of a Symposium, or a Conference, than a “meeting” with nearly 70

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INFORMS09, Management Science, Operations Research, Social Networking, social networks, Technology, TLT09
Business Commentary Technology transportation

Is Texting while driving “not safe”? Should data matter?

October 5, 2009April 29, 20102 min read

In researching stories for our upcoming “Real Tech for Real People” podcast, I came across this story in the Washington post about efforts to outlaw

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Business Commentary podcasting

NEW Podcast! Real Tech with Tony Pittman and Steve Brady

September 9, 20091 min read

I have entered into a new podcasting venture with Tony Pittman (@TonyPittman).  We have decided to start talking about tech from the perspective of real

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Business Technology

So Apple, and TUAW agree with Me: Google Voice is not VOIP

August 22, 20092 min read

A few posts back I wrote that Google Voice won’t “Kill Skype” because unlike Skype, Google Voice isn’t what we all know and love as

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apple, Google, Google Voice, Skype, VOIP
Business Commentary

United Breaks Guitars (Ouch!)

August 5, 20091 min read

Faithful reader(s) knows that I rarely post videos, or comics, or other such things.  But I couldn’t pass this up. As you know, I am

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Business Commentary Life Technology

Ubiquitous Digital Reading

June 15, 2009June 15, 20094 min read

With all the discussion about the Kindle, the Sony eReader, and other “digital book” devices, it is sometimes hard to remember we are at the

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Amazon, Digital reading, Digital Textbooks, eReaders, Kindle

Posts pagination

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